What is the return policy?
For most items you have 7 days from receipt of order to return. However, some of our items like our Candles, Florals, and Art Work may be non-returnable.
What are the shipping options?
We only offer standard shipping.
When will I receive my order?
Most products take 1-3 to process and then they are shipped. For:
- US orders 4-7 business days
- Canada and UK 8-14 business days
What do I do if I never received my order?
Contact us at email@example.com so we contact USPS or UPS to see where your package is in transit.
What do I do if I received a defective order?
Contact us at firstname.lastname@example.org so we can work on a replacement for the order. We may ask for photo proof to send to our supplier/s.
How do I make changes to an order I’ve already placed?
Contact us at email@example.com so we can cancel your order and you can then place another one for the item you wish to receive.
Where are you located?
We are located in the Bronx, NY.
How do I contact your company if my question isn’t answered here?